Privacy Policy

This Privacy Policy applies to PROXFIN LTD's business operations and website activities, including inquiries, marketing communications, and online interactions. It does not cover third-party platforms linked from our Site.

Introduction

At PROXFIN LTD, we are committed to protecting your privacy and handling your personal data transparently and lawfully. This Privacy Policy explains how we collect, use, disclose, and safeguard personal data when you interact with us - as clients, website visitors, or prospects. We reserve the right to update this policy from time to time; the latest version will always be posted on our website.

Last updated: 3 October 2025

Our company

PROXFIN LTD is a company registered in England and Wales (company number 16720129), with registered office at 2nd Floor College House, 17 King Edwards Road, Ruislip, London, HA4 7AE. We act as the data controller with respect to the personal data we process in the course of our business. If you have any questions about this policy or how we handle your personal data, please contact us at action@proxfin.co.uk.

Lawful basis for processing

We rely on several legal bases under data protection law when we collect and process personal data, including (but not limited to):

Performance of a contract, where applicable (e.g. fulfilling agreed digital marketing or advisory engagements with clients).
Compliance with legal obligations (e.g. record-keeping, accounting, or regulatory compliance where required).
Legitimate interests pursued by PROXFIN LTD, such as improving our digital communications, ensuring website security, and carrying out business-to-business marketing in line with the UK Privacy and Electronic Communications Regulations (PECR).
Consent, where required (e.g. email marketing communications).

Personal data we collect

We collect personal data that is necessary for the performance of our services and operations, including:

Contact and identity data (name, email, phone, company name, position).
Business and project-related information (e.g. project summaries, contractual correspondence, professional contact details). We do not collect or store financial payment details through this website.
Usage data (IP address, device identifiers, analytics, cookies).
Communications data (record of calls, emails, chats).
Due diligence or verification data (where legally required, e.g. for contractual compliance or fraud prevention).

Use of personal data

We use personal data to:

Deliver and improve our services.
Communicate with you regarding projects, updates, and support.
Maintain internal administrative and communication records in connection with legitimate business operations.
Comply with legal or regulatory obligations.
Conduct marketing activities (where consent or legitimate interest applies).
Analyse usage data for performance, planning, and security improvements.
To send business updates or marketing materials to professional contacts, where permitted under PECR.

Disclosure of personal data

We only share your personal data when necessary and with appropriate safeguards, for example:

With service providers (e.g. cloud hosting, analytics, email, payment and IT providers).
With trusted subcontractors or digital service providers (e.g. analytics, hosting, or CRM platforms) assisting us in operating and improving our business communications.
With professional advisers, auditors, and insurers (where needed).
To comply with legal, regulatory or governmental requests.
In the event of a business reorganisation or transfer, in compliance with UK data protection law.

We do not sell or rent personal data to third parties. We require all third parties to respect the confidentiality and security of your personal data and to process it in accordance with applicable law.

International transfers

Some of the processing and storage of personal data may occur outside the United Kingdom. When this happens, we ensure that adequate safeguards are in place in accordance with UK data protection law - such as adequacy regulations, the International Data Transfer Agreement (IDTA), or the UK Addendum to the EU Standard Contractual Clauses.

Rights of individuals

You have the following rights regarding your personal data under applicable data protection laws, under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018:

Right of access.
Right to correction or update.
Right to erasure ("right to be forgotten") where lawful.
Right to restrict or object.
Right to data portability.
Right to withdraw consent where based on consent.
Right to oppose automated decision-making/profiling.

Changes to this policy

We may amend this Privacy Policy at any time. When we do, we will post the latest version on our website and update the "Last updated" date. We encourage you to review this policy periodically. If changes are significant, we may notify you via email or a notice on our website.

Retention and security

We retain personal data only for as long as necessary to fulfil the purposes described in this Policy and apply reasonable technical and organisational measures to protect it.

Contact and complaints

If you have questions or concerns about this Privacy Policy or how your personal data is handled, please contact us at action@proxfin.co.uk. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection: www.ico.org.uk.